Twitter’s third-party client issue is seemingly a deliberate suspension

Last Friday, a ton of popular Twitter clients including Tweetbot, Twitterrific, and Echofon were down. Users couldn’t log into their accounts or look at their timelines. At first, it looked like a bug in Twitter API, but radio silence from Twitter and new details indicated that the company deliberately limited access to third-party apps.

The issue

On Friday, late evening PST time, many users noticed that they could not access their third-party Twitter clients. The app makers quickly acknowledged the issue and said that they had been trying to contact the company.

A Japan-based developer noted at the time that many smaller Twitter clients were working without any glitches. Many folks in the community speculated that it could be an issue with the API or that the company is limiting access to larger clients.

本日のTwitterアプリBAN祭りのまとめです。手が回らないので編集権付きで公開しておくんで追加してもらえれば。 https://t.co/90fZ8OOz2k

— 竹内裕昭 (@takke) January 13, 2023

The radio silence

While developers and users expected Twitter to communicate with them in some ways, the company and its new owner Elon Musk maintained radio silence about the problem. However, the Tesla CEO tweeted everything ranging from the latest Falcon Heavy launch to building transparency on Twitter by publishing the platform’s tweet recommendation code.

Internal messages on Twitter indicated that shutting down certain third-party clients was a company decision rather than a bug, The Information reported over the weekend. The report said that one project manager told the product team that the company had “started to work on comms,” but didn’t provide any timeline for official and approved communication.

Developer frustration

Since the beginning of the saga, many developers have expressed their frustrations on Twitter and Mastodon. Twitterrific-maker Craig Hockenberry posted a blog post called “The Shit Show,” in which he said “Personally, I’m done. And with a vengeance.”

Fenix developer Matteo Villa said on Twitter that he is considering pulling the client from the App Store— which is working at the time of writing — because he fears that the client might stop working at a point.

And I’m honestly thinking of also pulling Fenix for iOS from the app store.
People are still downloading it, and who knows if or when it’ll stop working.

— Matteo Villa (@mttvll) January 15, 2023

Tweetbot co-creator Paul Haddad even tried to make the app work by loading in old API keys. That trick worked for a while and some folks were able to access their accounts. However, users started to hit an API limit and the client was later suspended again.

iOS developer Mysk said on their account that Tweetbot ran into the limit of 300 posts per 15 minutes — which was applicable for old v1.1 API — for all users.

Correction: all Tweetbot users now share a rate limit of 300 posts per 3 hours.

API calls sent by Tweetbot now show that the app resorted to API v1.1, it used to support v2 as per the app description. pic.twitter.com/YRpteEzm3T

— Mysk (@mysk_co) January 15, 2023

Earlier, they had built a demo client to show that Twitter’s API was working and the suspension of third-party apps was not because of a bug.

Just tested a bunch of third-party Twitter apps for both iOS and Android: many seem to work. Also created a demo client to test the API. All functions work. Twitter backend doesn’t seem to be broken. Looks like those popular apps were suspended for some reason. https://t.co/WrkW8rqFK3

— Mysk (@mysk_co) January 13, 2023

A bunch of these developers were concerned about handling refunds for folks who have subscribed to the pro or premium versions of their apps if Twitter banned third-party clients. That would also mean that their annual income would go down and they would have to build new products while making no money.

The way forward

Some developers have already shown intent of concentrating on other projects. Haddad told TechCrunch over an email that Tweetbot is concentrating on launching its Mastodon client Ivory — which is currently in a closed beta — at an accelerated pace.

He said that currently the team is focused on making the onboarding experience better, then fixing the bugs and working towards an App Store release.

Villa also released a beta version of his Mastodon client Wolly on Apple’s test platform Testflight.

Three days in, still no news from the glorious Twitter management. Very cool indeed.
Fenix on iOS inexplicably still working

Let’s continue working on #woolly, there’s still a ton to do.
Get it on TestFlight if you want to try a new Mastodon app.https://t.co/7yiczuu430

— Matteo Villa (@mttvll) January 16, 2023

For some other developers, the situation is bleak. As iOS developer Adam Demasi noted that some indie developers whose primary product was a Twitter client might face a difficult time.

We have proof now that suspending Tweetbot, Twitterrific, and 23 other clients was intentional.

Tapbots are lucky to be making Ivory, and Iconfactory are lucky they have other apps. The others, maybe not so much. Such is the unending stress of being controlled by a gatekeeper. https://t.co/3boFybBndL

— Adam Demasi (@hbkirb) January 15, 2023

Since Musk took over Twitter last year, the company has shuttered several developer-related projects including Twitter Toolbox for app discovery. Some other programs in the defunct state even if the company has not announced official shutdowns. Developers have been cautious about their Twitter development plan given that the company hasn’t explicitly communicated its plans about platform support.

These kinds of moves have undone the social network’s work over the last few years to earn back developers’ trust. Last month, Twitter’s former head of developer platforms, Amir Shevat, wrote on TechCrunch that the new management broke the trust of developers. This dubious suspension of third-party Twitter clients without any communication will not instill any confidence in the community.

Twitter’s third-party client issue is seemingly a deliberate suspension by Ivan Mehta originally published on TechCrunch

Paris to hold vote on shared scooters

This weekend, Mayor of Paris Anne Hidalgo told Le Parisien that Parisians will get to vote whether they want to ban free-floating electric scooters or not. As I explained last week, Dott, Lime and Tier, the three scooter companies currently operating in the city, have operating licenses that are set to expire on March 23rd, 2023. And the fate of those services could have wide implications across the micromobility sector.

“If Parisians want to own their own scooter, there’s no issue. But we have a real issue with free-floating scooters. It’s not climate-friendly. Employees working for these companies are not properly treated,” Mayor of Paris told Le Parisien.

“That’s why I’m going to ask a question to Parisians in a vote that is going to take place on Sunday, April 2nd so that I can understand what they want,” she added.

Each operator currently has a fleet of 5,000 electric scooters. As the vote will occur a few days after the license expiration, it seems like scooter companies will have to remove 15,000 scooters from the streets of Paris before they know if they’re allowed to operate.

The city council is divided on electric scooters. Deputy Mayor David Belliard has been strongly against those services. He’s in charge of transportation and he’s also a green party member. He’s an important ally for Anne Hidalgo, a member of the Socialist Party.

But that doesn’t mean that everyone in the city council wants to ban electric scooters. The Mayor of Paris ultimately gets to decide whether shared scooters should be banned or not. And she has decided that… she’s not going to decide, even though she doesn’t like scooters.

“Should we move forward with free-floating scooters or not? During last year’s public hearing with Parisians, it was a polarizing topic — it’s a battle. My idea is that we should stop. But I will respect the vote of the Parisians even if they disagree with what I want,” Hidalgo told Le Parisien.

So the campaign is on. Dott, Lime and Tier are already lining up their talking points. For instance, according to them, electric scooters are a green transportation option. The reality is a bit more complex as an electric scooter is greener than an Uber ride. But Paris also has a dense metro network.

According to an Ipsos poll paid by Dott, Lime and Tier, 40% of people living in Paris are satisfied with free-floating scooters. 88% of them also think that they are here to stay. Let’s see if that opinion will be reflected in the vote results.

Here’s a joined statement from Dott, Lime and Tier:

“We welcome the decision to consult Parisians regarding the city’s shared e-scooter service, and hope to ensure its continuity over the coming months.

With more than 2 million unique riders having used the shared e-scooter service this year alone – and 700 tons of CO2 emissions avoided in 2021 by riding green in the capital – we are convinced that Parisians are aware of the role that zero emission micromobility options play in helping meet the ambitions set out in the Paris agreements at COP21.

All the employees of the three operators in the Paris area – 800 in total, all on fixed-term and permanent contracts – take note of this reprieve. Lime, Dott and Tier will remain attentive about the terms of this consultation, which seems to state that only inner city Parisian residents will be eligible to vote and those living in city’s suburbs, as well as expats and non-native residents who live in inner city Paris will not be eligible to vote.”

Paris to hold vote on shared scooters by Romain Dillet originally published on TechCrunch

Kenyan fintech Kwara raises $3M seed extension, signs deal to reach over 4,000 credit unions

Kwara, a Kenyan fintech digitizing credit unions (saccos), more than doubled its client base last year, and its eyeing enormous growth in the coming years after raising a $3 million seed extension, and signing an exclusive digital solutions distribution agreement with the Kenya Union of Savings & Credit Cooperatives (Kuscco), the national umbrella body representing saccos.

Following the Kuscco partnership, Kwara gains connections to a pool of over 4,000 saccos for its banking-as-a-service product. As part of the exclusive deal, Kwara is also set to acquire Kuscco’s subsidiary IRNET, a software company and provider for saccos, for an undisclosed amount.

Kwara says the Kuscco deal comes at the right time in its plan to double down on Kenya.

“We think we’ve barely scratched the surface in the Kenyan market. And so, we are just going to be really investing in products and services that deepen our relationship here,” Kwara co-founder and CEO, Cynthia Wandia told TechCrunch.

“The rationale (of the deal) is clear, first it is an opportunity to generate leads and distribute our core product as fast, and to deepen our competitive moat. We’re entering an exclusive partnership, which also means no other tech company will be able to market with Kuscco. They are stacking their bets on us but we have been able to prove that we can do it as we continue to grow,” said Wandia, who co-founded the fintech with David Hwan in 2019.

The seed extension round had the participation of existing investors DOB Equity, Globivest and Willard Ahdritz, the founder of Kobalt Music. New backers One Day Yes, Base Capital as well as fintech executives including Mikko Salovaara, the CFO of Revolut, also joined the round. The new funding brings the total seed amount raised by the startup to $7 million. Initial round saw participation of several investors including Breega, SoftBank Vision Fund Emerge, Finca Ventures, New General Market Partners.

Kwara, which also has a presence in South Africa and the Philippines, has grown its clientele base to 120 from 50 at the end of 2021, maintaining a 100% customer retention — a proof of the value it delivers to its clients. The automated onboarding process, the startup says, has ensured customer success and growth.

Kwara’s product upgrades the back-office operations of credit unions helping them to shift away from tedious paper-based processes and physical branches, opening up new avenues for them to sign up new members and create novel products.

The company also has a next-generation neobank app that gives members of partner credit unions access to additional services such as instant loans and third-party services such as insurance. It said the user base of the neobank app, which also allows users to deposit money directly into their sacco accounts, and track their finances and payments, has grown 35-fold since launch last year.

The fintech is planning on adding more features to cater to the saccos, and additional products for the neobank app users too.

“We continue to ship more or less enterprise grade features for the large saccos that are well capitalized, the ones who are at the same size and level as some of the banks. There are specific features they need and specific ways they need to be taken care of so we will continue investing in that,” said Wandia adding that Kwara is also investing on improving the neo-banking experience. They are set to add more features that will help members build “a personalized view of their own goals and really start working towards achieving them.” They will also sign more third party partnerships to add more value to the app users.

“We believe that every time a sacco member leaves their sacco to get another service just because the sacco doesn’t provide it is a missed opportunity for that member to actually profit from the returns of that product. all income earned on those products actually flows back to the members as dividends,” she added.

Credit unions are formed by people with a common interest or members of an industry, like farmers or teachers, who buy shares in the institution, save money and take loans. They are popular especially in developing regions due to their low-interest-rate loans and ease in accessing credit when compared to conventional banks. In Kenya only 175 saccos are licensed, as a vast majority remain unregulated.

Kenyan fintech Kwara raises $3M seed extension, signs deal to reach over 4,000 credit unions by Annie Njanja originally published on TechCrunch

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